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SCRUM Expands Outsourcing Capacity in India with the Opening of Two New Facilities in Mumbai and Jodhpur

New State-of-the-Art Facilities Extend SCRUM Global Delivery Capabilities and
Multi-Lingual Customer Care Services

Mumbai, INDIA - May 19, 2007 - SCRUM Inc. , a global leader in innovative IT solutions and outsourcing services, today announced a significant expansion of its BPO and customer care outsourcing centers in India. SCRUM India, a wholly-owned subsidiary of SCRUM, plans to employ an additional 50 employees for its newest state-of-the-art facilities in Mumbai & Jodhpur. SCRUM is targeting to employ more than 1,00 employees at its outsourcing facilities in India by the end of 2009.

Over the last two years, SCRUM has made major investments to expand its outsourcing operations in India to deliver customer care, technical support, BPO, application and software development services. The company’s Indian and European headquarters are based in Paris where the company supports North American and European as well as local India clients. Vertical industries supported range from technology and telecommunications to consumer electronics and financial services.

The new facilities in Mumbai and Jodhpur provide state-of-the-art infrastructure and technology platforms to expand our service offerings and meet the expanding needs of our global clients in North America and Europe. The new centers have started providing services for clients this month and will be expanding its services to existing and new clients. The company plans to continue its aggressive expansion plans with additional facilities in Landon scheduled to open in the fourth quarter of 2009.

“We identified a strategic opportunity three years ago to invest in India and build our global delivery centers in an area where we saw a highly motivated workforce of dedicated, well-educated, professionals and the infrastructure needed to deliver world-class customer care,” said Raj Mehta, SCRUM President, Chairman and CEO. “Since our initial investments in India, we have seen demand for our BPO, multi-lingual capabilities and contact center outsourcing services increase dramatically from both our U.S. and European based clients.” Mehta continued, “These centers were designed as state of the art facilities to support our growth and to provide unmatched operational excellence, full security and redundancy, and innovative technologies which will enable us to deliver customer care and process improvement services with outstanding client satisfaction.”

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